White-Label Project Delivery — Deliver Under Your Client's Brand
See how agencies use Refront's white-label features to deliver projects, portals, and reports under their own brand or their client's brand.
Introduction
Your brand is your agency's most valuable asset. Refront's white-label capabilities let you present every client touchpoint — portals, reports, invoices, and handoff documents — under your own brand or your client's brand. No "Powered by" badges, no third-party logos — just your professional identity.
Real-World Examples
Fully Branded Client Portals
A design agency creates a custom-branded client portal for each enterprise client: the client's logo, brand colours, and a custom subdomain (projects.clientname.com). When the client logs in, they see their projects in an environment that looks like a bespoke tool built just for them — not a third-party platform.
Why this works:
Branded portals reinforce the agency's premium positioning. Enterprise clients perceive the portal as a custom solution rather than an off-the-shelf tool, justifying premium pricing.
Agency-Branded Reports and Invoices
Every report and invoice generated by Refront uses the agency's branding: logo, colour palette, typography, and footer details. A single agency can maintain multiple brand identities for different divisions or sub-brands, with each applying automatically to the relevant clients.
Why this works:
Consistent branding across all client communications builds trust and professionalism. Multi-brand support is essential for agencies operating multiple brands or acquiring other agencies.
Custom Domain and Email Routing
The agency configures Refront to send all client-facing emails from their own domain (projects@agency.com) rather than a generic Refront address. Portal URLs use the agency's subdomain. The result: every client interaction appears to come from the agency's own infrastructure.
Why this works:
Custom domains eliminate the "we use a tool called..." explanation. The client experience is seamless and the agency maintains full control over their brand perception.
Key Takeaways
- Branded portals position your agency as a premium, professional partner.
- Multi-brand support accommodates agencies with multiple identities.
- Custom domains ensure all client touchpoints carry your brand.
- White-label delivery justifies premium pricing through perceived value.
How Refront Can Help
Refront's white-label features are available on all plans. Upload your brand assets, configure your domain, and every client-facing element automatically carries your identity. Your clients see your brand — not ours.
Frequently Asked Questions
Is the white-label feature available on all plans?
Basic branding (logo, colours) is available on all plans. Custom domains and complete white-labelling (removing all Refront references) is available on Professional and Enterprise plans.
Can I use different branding for different clients?
Yes. You can configure brand profiles per client or per project. This is particularly useful if you operate multiple agency brands or want to use the client's own branding on their portal.
Does white-labelling affect functionality?
Not at all. White-labelling only affects the visual presentation — logos, colours, domains, and email addresses. All functionality remains identical regardless of branding configuration.
Ready to get started?
Try Refront for free and discover how AI automates your workflow.