Frequently Asked Questions

Everything you want to know about Refront. Cannot find your answer? Get in touch.

What is Refront?

Refront is a workflow automation platform that helps teams turn conversations into quotes, tickets, and completed work. Everything is connected to time tracking and invoicing, so you work from client request to invoice in one seamless flow. Including client portal, transaction tracking, and AI automation.

Who is Refront built for?

Refront is built for software teams, agencies, and freelancers who want to streamline their workflow. Whether you're a solo entrepreneur or a growing team, Refront adapts to your way of working with flexible projects, customer management, and invoicing.

How does AI work in Refront?

Refront's AI helps you in multiple ways: it generates quotes from meeting notes, creates tickets from approved quotes, automatically matches receipts to transactions, and can even resolve tickets through Cursor MCP. This saves you hours of manual work.

How are quotes and tickets connected?

When a client approves your quote, Refront automatically creates tickets based on the quote line items. Time logged on tickets flows back to invoicing. This way you always know which work belongs to which quote and what needs to be invoiced.

How does time tracking and invoicing work?

Time is logged against tickets and projects automatically or manually. When ready, you can generate invoices from logged time with one click. You can send invoices directly to clients, track payments, and see everything in your transaction overview.

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