Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your name, email address, and financial account information when you connect your bank accounts through our secure banking partners.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

3. Banking Data Security

Your financial data is accessed through secure, regulated banking service providers (EnableBanking, GoCardless, Plaid, Teller). We use bank-level encryption and security measures to protect your information. We never store your banking credentials.

4. Data Sharing

We do not sell your personal information. We may share your information only with:

• Authorized banking service providers
• Service providers who help us operate our business
• Law enforcement when required by law

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve and analyze our service.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@refront.io