Feature Request Template for Product & Dev Teams — Refront
Capture, prioritise, and evaluate feature requests with this structured template. Includes user story format, impact scoring, and effort estimation.
About This Template
Good ideas deserve a proper evaluation framework. This feature request template ensures every suggestion is captured with enough context to make informed prioritisation decisions. Link requests to client feedback, estimate effort with AI, and slot them into your sprint backlog.
Variations
User Story Format
Classic "As a [user], I want [goal] so that [benefit]" format with acceptance criteria, wireframe attachments, and definition of done.
Best for: Agile teams that work with user stories and need well-defined acceptance criteria.Impact–Effort Matrix
Request template with built-in scoring for business impact, user reach, and development effort to facilitate data-driven prioritisation.
Best for: Product managers who need to compare and rank a large backlog of feature ideas.Client Feature Request
External-facing form that clients fill out with their desired outcome, business justification, and urgency. Automatically feeds into the internal backlog.
Best for: Agencies that receive feature requests from multiple clients and need a single intake process.How to Use
- 1
Create a new ticket in Refront with type "Feature Request".
- 2
Describe the desired outcome, user story, and business justification.
- 3
Use the impact–effort scoring fields to prioritise against other requests.
- 4
Attach mockups, wireframes, or reference links for context.
- 5
Once approved, convert the request into sprint-ready tickets with one click.
Frequently Asked Questions
Can clients submit feature requests directly?
Yes. Through Refront's client portal, clients can submit feature requests using a guided form. Each submission creates a ticket in your backlog automatically.
How does the impact scoring work?
You rate each request on business impact, user reach, and strategic alignment. Refront calculates a weighted score so you can sort your backlog by value.
Can I link feature requests to specific sprints?
Absolutely. Once a feature request is approved, drag it into any sprint directly from the backlog view.
Ready to get started?
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