User Acceptance Testing (UAT) Template — Refront
Run structured UAT sessions with this template. Define test scenarios, acceptance criteria, pass/fail results, and sign-off workflows for client approval.
About This Template
User Acceptance Testing is the final gate before a deliverable goes live. This template structures the entire UAT process — from defining test scenarios and acceptance criteria to tracking results and obtaining client sign-off. Reduce go-live risk by ensuring every feature is validated by the people who will use it.
Variations
Feature-Based UAT
Test scenarios organised by feature or user story, each with step-by-step instructions, expected results, and pass/fail fields.
Best for: Development teams running UAT for web applications with multiple features delivered per sprint.End-to-End UAT
Full workflow testing covering complete user journeys from start to finish, including edge cases and error handling scenarios.
Best for: Teams launching a new product or major release that requires comprehensive validation.Client Self-Service UAT
Simplified testing guide designed for non-technical clients. Includes visual instructions, test data, and a feedback form built into the client portal.
Best for: Agencies that need clients to perform their own testing with minimal guidance.How to Use
- 1
Create a UAT plan in Refront linked to the sprint or milestone being tested.
- 2
Define test scenarios with clear steps, test data, and expected outcomes.
- 3
Assign testers — internal team members or clients via the portal.
- 4
Track pass/fail results and automatically create bug tickets for failed tests.
- 5
Once all critical tests pass, request formal sign-off through the client portal.
Frequently Asked Questions
Can clients run UAT through the portal?
Yes. Refront's client portal includes a guided UAT interface where clients follow test steps, mark results, and leave feedback — all without needing technical expertise.
What happens when a test fails?
Failed tests automatically generate a bug ticket in Refront with the test scenario, expected vs. actual result, and any screenshots the tester attached.
Can I track UAT completion percentage?
Refront shows real-time UAT progress with completion percentage, pass/fail ratios, and outstanding items so you know exactly when you're ready for go-live.
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